Telecommunication Service

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Our Telecommunication Services

Best Reasons to Choose Our Services.

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With a commitment of ‘Quality first', Roots Communication Limited (RCL) has commenced its journey since 2011 and got the recognition as International Gateway Operator (IGW) License on April 2012 from the Bangladesh Telecommunication Regulatory Commission (BTRC).

As a leading IGW operator (IGW), RCL offers voice interconnection service to and fro between Bangladesh and the rest of the countries in the globe. We provide premium 100% CLI termination not only to Bangladesh but also to all other countries as outbound traffic from Bangladesh.

Roots Communication Limited has made two foreign PoPs in two diversified geographical position due to network strategic point to keep in mind to provide minimum latency for all part of the globe.

The PoPs are located one in Equinix Data Center, Singapore and another is in Epsilon Datacenter, UK. The two PoPs are connected with the NGN Class4 SoftSwitch located in Bangladesh via multiple sub-sea terrestrial IPLCs which ensure resilient global connectivity. Both signaling H.323 and SIP are supported along with different variety of codecs e.g. G.711, G.723 and G.729.

Roots Communication Limited has the best network topology to ensure low latency and good QoS and consequently, the carriers has been enjoying a very high ASR and very good ACD as of their traffic KPI since the inception of its operation. The company has direct bilateral interconnection agreement with a lots of Tier1 and Tier2 operators in Asia, Europe, North America, Africa and Oceania dealing in more than 300 million minutes a month.

Who Are We?

Roots Communication Ltd.(RCL) is a leading International Voice Gateway (IGW) operator in Bangladesh and it has been successfully operating international incoming and outgoing voice traffic for Bangladesh through its state-of-the-art network topology and 24/7/365 Network Operation Center (NOC) which has been providing excellent service and uptime for its upstream and downstream network partners.

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Our Vision

Be the hub of international telecommunications for global carriers providing high quality voice quality to bridge people. We are concern and respect all around us in the environment.

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Our Mission

Achieve excellence through innovation, professionalism, adaptive mind setup and following philosophy with the customer. Adopting technology to ensure quality of service without borders and creating future proof state of the industry network.

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Our Values

For ensuring success of an integrated organization in a highly competitive environment, it is always very much important to value the client’s satisfaction with innovative service solution, professionalism with guarantee of quality and expert human resources.

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24/7 Live Support

You will get Premium Technical Support 24/7/365 with Live chat, Email and Phone Without pay any extra charge. We provide live support and phone support. Instant problem solution.

Our Technology

We runs on top of the line switching equipment located in Bangladesh and Singapore capable of IP and TDM which enhanced our connectivity to a number of Tier 1 and Retail operators among other niche players.

We are connected with nationwide voice networks through multiple STM-1 TDM circuits with the local operators and internationally via multiple IPLC link through SEA-ME-WE-4 submarine and international terrestrial cable (ITC) to ensure flawless service with highest level of quality.

At Roots Communication Limited, we believe in transparency. We pride ourselves on being accountable to our customers and upholding the highest standard of service to achieve wholesale and retail customer loyalty and satisfaction.

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Our Business

Roots Communication Ltd. is a renowned company operating in multiple business sector such as information technology, Data Center, power & infrastructure, telecommunication and retail.

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Telecommunication

Our vision is to contribute to a world with better opportunities keeping close proximity to our partners by being responsive, reliable and friendly.

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A2P SMS Services

Ensure quality of service with the latest technology to our partners at home and abroad. Our mission is quite simply to focus on strengthening our brand.

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IT Services

Our Values are a reflection of the socially and environmentally responsible company we aspire to be. They form the foundation pillars for all business.

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24/7 Support

You will get technical support 24/7/365 with Live chat, Email and Phone Without pay any extra charge. We provide live support and phone support.

Our Networks

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To cater highest level of voice quality, Roots Communication Ltd. is connected via multiple STM-1 based TDM circuits with downstream local operators in Bangladesh. For international connectivity multiple STM-1 links through SEA-ME-WE-4 submarine cable and other terrestrial cables have been ensured using both SIP and H.323 protocol to maintain QoS commitment.

NGN Class 4 switches from Sansay and TelcoBridges Support for SIP and H.323 interconnects with protocol Support for all major CODECs like G711, G723, G729 etc. Support for Private and Public IP interconnection 24 x 7 NOC with high-skilled support personnel Network security ensured against network anomalies and DoS attacks. All mission critical network elements including core, transmission & billing platform have been designed in 1+1 redundancy architecture

Our Service We Provide

We provide quality service & support

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A-Z Termination

Roots Communication Limited is the largest Asian aggregator of international voice traffic. Our comprehensive product portfolio, state of the art IP-based infrastructure, and advanced back-office systems help Fixed Carriers, Mobile.

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Wholesale Voice

Roots Communication Limited is a leading global provider of telecommunication services with its significant strategic stakes in Asia, Europe & America. We provide Wholesale VoIP termination services through our multiple direct.

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Retail Voice

Roots Communication Limited provides customized services to enterprises of all sizes at exceptionally low rates. RCL is known for offering tailor-made packages to companies with unique needs. If you are developing a mobile apps.

Frequesntly Ask Questions

We offer solutions for all

There are many variative help our global clients digitize healthcare, automotive and the financial sector: we design software architecture and features, provide web, mobile, desktop and embedded solutions development.

Ongoing success lies in the talent, creative strategy, quality, and 100% satisfied clients. Our uniqueness is our intelligence & innovative solutions.

We offer tailor-made IT Softwares that help you to promote your business. Learn more about our services.

Our client’s success is our success. Providing superior IT solutions is always one of our primary goals when working with a customer.

Trusted By Our Partners

Satisfied client is the best business strategy for us & our happy clients are...

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